RUIN THEORY — STORE RULES & SHIPPING POLICY
Last updated: November 15, 2026
1. General Store Rules
RUIN THEORY is an independent clothing brand offering selected apparel and fashion products.
By placing an order, customers confirm that they have read and understood the store policies.
Customers are responsible for providing accurate contact information, delivery addresses, and other necessary order details.
2. Order Processing
Orders are processed after successful payment confirmation.
Processing times may vary depending on product availability, production schedules, and order volume.
For pre-order products, estimated production and dispatch dates will be communicated separately.
3. Shipping
RUIN THEORY offers shipping within Lithuania and, where available, internationally.
Shipping costs are calculated and displayed before payment.
Delivery estimates are provided as guidance and may vary due to courier operations, weather, customs procedures, or circumstances beyond the store’s reasonable control.
Customers are responsible for ensuring that the delivery information is correct.
4. Incorrect Delivery Information
If a customer provides an incorrect or incomplete address, additional shipping costs resulting from the error may be charged to the customer where legally permitted.
5. Delivery Issues
Customers should contact RUIN THEORY if an order has not arrived within the estimated delivery period.
The store will reasonably assist with delivery investigations and communication with the shipping provider.
6. Customs and International Orders
International customers may be responsible for applicable customs duties, import taxes, and other charges imposed by their country, where legally applicable.
7. Contact
For shipping questions or order assistance, contact:
RUIN THEORY
Email: [YOUR BUSINESS EMAIL]